Order request conditions
Before you submit
Submitting it does not create an accepted order or guarantee stock, price or delivery. CON-CIV will confirm those details in writing.
Reference: ORDER-REQUEST-2026-09-21
1. Authority and accuracy
The person submitting the request confirms they are authorised to act for the customer and that the project, item, quantity, delivery and contact information supplied is accurate.
2. Review and acceptance
The request is subject to review by Con-Civ Australia Pty Ltd. An order is only accepted when CON-CIV provides written confirmation of scope, availability, pricing, delivery and the commercial terms that apply.
3. Pricing and GST
Any customer-entered pricing is provided for reference against an existing quotation. CON-CIV’s written confirmation prevails if there is any difference. Applicable GST will be shown in the confirmed order documents.
4. Delivery information
Requested dates are not guaranteed until confirmed. Customers should provide current site contacts, safe access requirements, unloading constraints, induction requirements and reasonable notice of changes.
5. Purchase order files
Uploaded purchase orders are used only to review and administer the request. Do not upload payment card details, passwords or unrelated confidential information.
6. Privacy and records
CON-CIV collects the submitted details to assess, respond to, fulfil and document the request. The submission record includes the authorised name, role, reference version and timestamp. It is not added to a marketing list.
These order request conditions are not a substitute for the commercial terms that may apply to an accepted order.